Privacy Policy

We collect several types of information for various purposes to provide and improve our services to you:

Personal Information

When you register for our services, we may collect personally identifiable information, such as:

• Name and contact information
• Educational credentials and history
• Institutional affiliation
• Blockchain wallet addresses
• Authentication credentials

Usage Data

We may also collect information about how our services are accessed and used. This usage data may include:

• Your computer’s Internet Protocol address (e.g., IP address)
• Browser type and version
• Pages of our service that you visit
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

Blockchain Data

As a blockchain-based platform, certain information is inherently stored on the public blockchain:

• Transaction hashes
• Wallet addresses
• Smart contract interactions
• Credential verification status

Note that blockchain data is immutable and publicly accessible. However, we design our system to ensure sensitive personal information is not directly stored on the blockchain.

We use the collected information for various purposes, including to:

• Provide and maintain our services
• Verify and authenticate academic credentials
• Notify you about changes to our services
• Allow you to participate in interactive features of our platform
• Provide customer support
• Gather analysis or valuable information to improve our services
• Monitor the usage of our services
• Detect, prevent and address technical issues
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on legitimate interests, consent, contractual necessity, and/or compliance with legal obligations. The specific legal basis depends on the particular information and the context in which we collect it.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Due to the nature of blockchain technology, data recorded on the blockchain cannot be altered or deleted. However, we minimize the personal data stored directly on the blockchain.

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information. Our security measures include:

• Encryption of sensitive data
• Regular security assessments and audits
• Access controls and authentication procedures
• Secure storage of off-chain data
• Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Blockchain Security

Our platform leverages blockchain technology, which provides inherent security benefits through its distributed and immutable nature. However, users should be aware that:

• Blockchain transactions are publicly visible
• Wallet addresses can potentially be linked to identities
• Users are responsible for securing their private keys and wallet credentials

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions. Note that blockchain data cannot be erased due to the immutable nature of the technology.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our service.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our platform. They enable core functionality such as security, network management, and account access.
• Analytics Cookies: Allow us to analyze how users interact with our platform, helping us improve functionality and user experience.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@gradify.com
• By phone: +1 (555) 123-4567
• By mail: 123 Innovation Street, Tech City, TC 12345

For data protection inquiries specifically, you can reach our Data Protection Officer at dpo@gradify.com.